Silver Level

Uptime Support Plan - Silver Level

Many service options come with your purchase to ensure that your startup experience with a Protasis product is smooth and productive.  Over time, we encourage most customers to budget ahead for their routine servicing requirements.  This prevents unanticipated downtime and cost.  Support plans come with the comprehensive telephone support and web training to help you get the most use of your CapNMR probe.  For about 10% of your initial purchase, the Protasis Uptime Support Plan—Silver Level, lets you budget ahead for your routine probe maintenance and provides a package of value-added subscription services to keep the results flowing in your laboratory.